Case Study: How a Berkshire Hotel Eliminated a Rodent Infestation for Good
Hotels across Berkshire face unique challenges when it comes to pest control. With a constant flow of guests, kitchens operating around the clock, and extensive building structures, even a small pest problem can quickly escalate. In this case study, we explore how a popular hotel in Reading faced down a persistent rodent infestation — and won.
The Problem
Management noticed scratching noises behind the walls and droppings in the basement storage area. Guests had not yet been affected, but the risk of a complaint or online review mentioning rats was a looming concern. The hotel’s reputation was at stake, and Environmental Health inspections were due in the coming months.
The Survey & Assessment
Our team at Pest Services Berkshire conducted a full site inspection. Findings included:
- Rodent access points through damaged air bricks and gaps around pipework
- Nesting material in a disused service duct
- Food waste accumulation near external bins
- Evidence of gnawing on wooden skirting boards and packaging
The Treatment Plan
We implemented a tailored Integrated Pest Management (IPM) programme:
- Proofing: All identified entry points were sealed with rodent-proof mesh and filler.
- Baiting & Trapping: Monitored bait stations and humane traps were installed in discreet, high-activity areas.
- Sanitation: Waste management protocols were improved with sealed bins and daily removal routines.
- Staff Training: Hotel staff were trained to identify early warning signs of rodent activity.
The Results
Within two weeks, activity levels dropped significantly. After a six-week follow-up, all monitoring points were clear of rodent activity. The hotel passed its Environmental Health inspection with ease, and management opted for an ongoing Commercial Pest Control Contract to prevent future issues.
Key Lessons for Businesses
- Act quickly — delaying pest control can cause reputational and financial damage.
- Prevention is always cheaper than cure — routine inspections catch problems early.
- Staff awareness is crucial — frontline employees often spot the first signs.
- Documentation matters — contracts provide the paperwork needed for compliance checks.
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FAQs
1) How do rodents typically enter commercial buildings?
Through gaps around doors, vents, drains, pipework, and damaged brickwork — especially in older properties like hotels and restaurants.
2) How long does it take to get rid of a rodent infestation?
Depending on severity, treatment can take between 2–6 weeks with regular monitoring and follow-up visits.
3) Do you use safe methods in hotels?
Yes. All treatments are discreet, safe for guests and staff, and designed to meet UK health and safety regulations.
4) What happens if rodents return?
With a pest control contract, monitoring continues year-round. If activity is detected again, treatments are included at no extra charge.
5) Can you provide documentation for inspectors?
Yes. All our visits include detailed reports, bait station maps, and activity logs — essential for Environmental Health Officers.
6) Do you offer 24/7 call-outs?
Yes. For urgent issues, we provide same-day emergency response across Berkshire.
7) Can you replicate this service for other sectors?
Absolutely. Our rodent control solutions are tailored for restaurants, warehouses, schools, offices, and more.
Don’t wait until pests damage your reputation. Contact Pest Services Berkshire today for professional commercial pest control across the county.
