There is one action worth taking in the first thirty seconds, and it is not the instinctive one. Do not squash it. A specimen is the single most useful thing you can produce, and squashing destroys it.
Identification is most of the decision at this stage, and it is considerably harder from a smear than from an insect. Several things get reported as bed bugs and none of them is treated the same way: carpet beetle larvae, fleas, spider beetles, booklice, young cockroaches.
A flattened insect on a piece of kitchen roll loses the shape, the profile and usually the legs. An intact one is identifiable in seconds, from a photograph, without anybody travelling.
The exception nobody minds. If it is on you, or on a child, deal with it however you like. Nobody is asking anybody to be calm about an insect on their skin. The advice applies to one found on a bed, a wall or a floor.
They are slow — about the pace of an ant — and they cannot jump or fly at any stage. You have more time than it feels like.
Even with a specimen in hand, the photograph is what gets used on the phone.
Having caught it, the rest of the evening is about not making things worse.
Do not throw the specimen away once you have taken a photograph. It costs nothing to keep a sealed bag in a drawer for a fortnight, and if there is any question later — from a landlord, an agent or an insurer — the insect itself settles it in a way a photograph does not.
Do not take it to another room to look at it in better light. It is sealed in tape or a jar, so the risk is small - but people routinely carry the whole bedding bundle with them while they are at it, and that is not small at all.
Bed bugs in Hungerford? Pest Control Specialists Berkshire treats bed bugs from £220 for the first room. Bed Bug Treatments in Hungerford has the full detail, or call 0118 336 1366.
Not by squashing it, if you can help it. An intact specimen settles identification in seconds and a smear does not. Tape, a jar or a small sealed bag - and if it is on your skin, deal with it however you like.
Clear sticky tape pressed over it and folded onto itself is easiest, and it stays visible through the tape. A small clear bag or a jar with a card also works. They are slow and cannot jump or fly.
Until somebody has seen it - a sealed bag in a drawer for a fortnight costs nothing. If there is a question later from a landlord or an agent, the insect settles it in a way a photograph does not.
Treatment starts from £220 for the first room. Tell us how many rooms people are sleeping in, what you have found — live insects, dark spotting, cast skins — and how long it has been going on, and we will come back to you.